Results for "pricing"
Articles, templates, tools, comparisons, glossary terms, and Q&A entries that mention pricing. Refine your query or filter by type below.
How to price a co-managed engagement
Most MSPs apply break-fix pricing to co-managed work and watch the margin collapse. Here is the math, with three contract templates and the discovery script we use with prospects when the conversation starts with 'what would this cost?'
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MSP pricing calculator (XLSX)
An editable Excel + Sheets calculator that backs into the rate you need to hit a target margin. Drop in your cost-to-serve and it solves for the right per-seat or per-endpoint price.
Per-seat pricing vs all-you-can-eat
A side-by-side of the two dominant MSP pricing models with margin math, churn risk, and the operating shape each one drives. Which fits which kind of client.
Renegotiating pricing in 2026
A play-by-play of a real renewal conversation: what we asked for, how the client pushed back, and the language that landed the increase.
ConnectWise Sell — pricing module
ConnectWise's quoting tool. Profile, ratings, integrations with PSA, and how operators handle SKU complexity when their pricing model evolves past per-seat.
Cost-to-serve — the input to every pricing model
The full delivery cost of a single client over a fixed period, including labour, tooling, and an honest overhead allocation.
What should I charge per L2 hour?
A direct answer with the formula, the typical bands by region and MSP size, and the three questions to ask before settling on a number for your shop.
Stop bundling: pricing per outcome instead
The case for unbundling managed services from all-you-can-eat and pricing each outcome separately. Where it works, where it breaks down, and the operator playbook for the transition.
Pricing presentation deck
A 12-slide deck for walking a prospect through your pricing rationale without it turning into a negotiation. Customizable cover, tier breakdown, and methodology slide.