Comparison

ConnectWise vs HaloPSA

A 26-criteria head-to-head between ConnectWise Manage and HaloPSA — the most requested comparison among MSPs evaluating a PSA migration in 2026.

Feature matrix

Side-by-side comparison

Feature	ConnectWise	HaloPSA
Ticketing
Workflow customization	Deep	Moderate
Interface quality	Dense	Modern
Integration ecosystem	312 native	Growing
Project management
Native quoting		Basic
Support quality	Variable	Strong
Onboarding time	90-120 days	4-8 weeks
Starting price	$99/user/mo	$79/user/mo

Verdict

Our recommendation

This is the highest-volume migration we track in 2026. ConnectWise wins on customization depth, integration breadth, and enterprise features. HaloPSA wins on interface quality, onboarding speed, support responsiveness, and overall operator satisfaction. For MSPs under 50 employees who are not deeply embedded in the ConnectWise ecosystem, HaloPSA is the stronger choice. For MSPs over 100 employees with a dedicated PSA administrator and complex billing structures, ConnectWise remains defensible.

Best fit

When to pick ConnectWise

Choose ConnectWise if you are at $10M+ revenue, have a dedicated PSA admin, and need the deepest workflow customization and integration breadth available. The investment is significant but the ceiling is higher.

Best fit

When to pick HaloPSA

Choose HaloPSA if you want a modern PSA you can be in production on within 6-8 weeks, with better technician UX and support you can actually reach. The migration from ConnectWise is well-documented and typically completes in 8-12 weeks.