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PSA + RMM

SuperOps

SuperOps is a unified PSA and RMM platform built for MSPs who want to consolidate their core tooling onto a single vendor. It's particularly well-suited for MSPs under $5M who are standing up their fi

4.5 · 78 reviews · From $59/user/mo
Overview

What is SuperOps?

SuperOps is a unified PSA and RMM platform built for MSPs who want to consolidate their core tooling onto a single vendor. It's particularly well-suited for MSPs under $5M who are standing up their first professional stack or replacing disparate point tools. The combined platform reduces integration overhead and provides a cleaner per-technician pricing model than buying PSA and RMM separately.

Strengths

What operators love

  1. PSA + RMM in a single platform

    Eliminates the bi-directional sync complexity of running separate PSA and RMM vendors. One contract, one support team, one invoice.

  2. Modern interface across both modules

    Both PSA and RMM modules share consistent UX patterns — technicians don't context-switch between different design systems.

  3. Competitive all-in pricing

    At $59/user/month for the combined stack, SuperOps undercuts buying best-of-breed PSA ($89-$129) and RMM ($4-$6/device) separately for small teams.

Weaknesses

Where it falls down

  1. Less mature than standalone leaders

    Both the PSA and RMM modules have fewer advanced features than ConnectWise Manage or NinjaOne at the same tier.

  2. Smaller integration ecosystem

    Fewer native third-party connectors — MSPs with complex stacks may need custom API work for non-standard integrations.

  3. Limited enterprise features

    Multi-tenant reporting, complex agreement structures, and enterprise billing are less mature than dedicated PSA platforms.

Best fit

Who should use it

MSPs under $5M standing up their first professional stack. Operators who want simplicity over depth and prefer a single vendor relationship for core tooling.

Not for

Skip this if…

MSPs with complex billing structures, large teams with role-specific workflows, or those needing deep integrations with specific third-party tools.

Pricing

Plans and tiers

Starter

PSA + RMM for growing MSPs.

$59/ mo
Per user/mo · billed annually
  • Ticketing + dispatch
  • Remote monitoring
  • Patch management
  • Time tracking
  • Basic reporting