Hudu is a modern IT documentation platform that has rapidly become the default documentation recommendation for growth-stage MSPs. It launched in 2020 as a direct alternative to IT Glue at a lower pri
Hudu is a modern IT documentation platform that has rapidly become the default documentation recommendation for growth-stage MSPs. It launched in 2020 as a direct alternative to IT Glue at a lower price point, and has since built a feature set that meets or exceeds IT Glue in most areas. Strengths include clean UX, password management, network documentation, and a responsive development team. The platform is cloud-hosted with full data portability.
Documentation is faster to create and easier to navigate than IT Glue. Technicians adopt it without resistance.
Secure credential vault replaces the need for a separate password tool for most MSP documentation workflows.
Per-user pricing without client minimums — add clients freely without per-account fees that accumulate on older platforms.
Hudu ships meaningful updates every 4-6 weeks. Feature requests from the community regularly appear on the roadmap.
Advanced RBAC, SSO, and audit logging are present but less mature than IT Glue for enterprise-grade compliance requirements.
IT Glue has deeper native integrations with PSA and RMM platforms — some Hudu integrations require API configuration.
Hudu is cloud-only. MSPs with clients who require on-premises documentation hosting need to evaluate IT Glue or self-hosted alternatives.
Growth-stage MSPs replacing IT Glue on cost or UX grounds. MSPs standing up documentation for the first time who want a clean, fast platform that technicians will actually use.
Enterprise MSPs with complex compliance requirements around documentation audit trails. MSPs with clients that mandate on-premises data residency.
Full documentation platform.
Adds SSO and advanced security.