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Hudu

Hudu is a modern IT documentation platform that has rapidly become the default documentation recommendation for growth-stage MSPs. It launched in 2020 as a direct alternative to IT Glue at a lower pri

4.8 · 189 reviews · From $39/user/mo
Overview

What is Hudu?

Hudu is a modern IT documentation platform that has rapidly become the default documentation recommendation for growth-stage MSPs. It launched in 2020 as a direct alternative to IT Glue at a lower price point, and has since built a feature set that meets or exceeds IT Glue in most areas. Strengths include clean UX, password management, network documentation, and a responsive development team. The platform is cloud-hosted with full data portability.

Strengths

What operators love

  1. Clean, fast interface

    Documentation is faster to create and easier to navigate than IT Glue. Technicians adopt it without resistance.

  2. Built-in password manager

    Secure credential vault replaces the need for a separate password tool for most MSP documentation workflows.

  3. Pricing that doesn't punish growth

    Per-user pricing without client minimums — add clients freely without per-account fees that accumulate on older platforms.

  4. Active development cadence

    Hudu ships meaningful updates every 4-6 weeks. Feature requests from the community regularly appear on the roadmap.

Weaknesses

Where it falls down

  1. Younger platform with fewer enterprise features

    Advanced RBAC, SSO, and audit logging are present but less mature than IT Glue for enterprise-grade compliance requirements.

  2. Smaller integration ecosystem than IT Glue

    IT Glue has deeper native integrations with PSA and RMM platforms — some Hudu integrations require API configuration.

  3. Limited on-premises option

    Hudu is cloud-only. MSPs with clients who require on-premises documentation hosting need to evaluate IT Glue or self-hosted alternatives.

Best fit

Who should use it

Growth-stage MSPs replacing IT Glue on cost or UX grounds. MSPs standing up documentation for the first time who want a clean, fast platform that technicians will actually use.

Not for

Skip this if…

Enterprise MSPs with complex compliance requirements around documentation audit trails. MSPs with clients that mandate on-premises data residency.

Pricing

Plans and tiers

Pro

Full documentation platform.

$39/ mo
Per user/mo · billed annually
  • Unlimited clients
  • Password manager
  • Network documentation
  • Asset tracking
  • API access