Account
Your reviews
Tool reviews you've published and drafts you haven't finished yet.
All reviews
9 reviews written
Tool
ConnectWise Manage — 4.0 · Solid PSA if you have the team to run it
Strong workflow customization and the largest integration ecosystem in the category. Onboarding took us 11 weeks with a partner. Worth it once we got past the legacy modules — not for shops under 10 employees.
Tool
Huntress — 5.0 · The rare tool we recommend unprompted
Managed EDR that runs itself. Deployed across 14,800 endpoints in a weekend. SOC has caught three real incidents in our first year.
Tool
Hudu — 4.5 · ITGlue replacement that actually works
Migrated 312 client knowledge bases over a long weekend. The asset relationships and password manager are noticeably better than ITGlue.
Tool
NinjaOne — 4.5 · Default RMM recommendation for new MSPs
Clean UI, fast patch deployment, scripting works without arcane syntax. The reporting could be deeper for owner-level reviews.
Tool
Kaseya VSA — 3.0 · Capable but the company makes it hard to recommend
The product works. The licensing model and the constant Kaseya-platform upsell pressure made us migrate after 18 months.
Tool
Draft · HaloPSA review
Three months in. Migration was lighter than the ConnectWise rollout. UX wins, partner community is younger but engaged.